How do I remove the bearing from a YoYoJam Yo-Yo?
There are a few different ways. Though at your own risk, pliers can pull the bearing off just pull and wiggle gently.

The most effective way we have found is the find a žinch dowel pin, available at Home Depot, stick it on the inside of the bearing and wiggle it off. Only works if the bearing is on the non-axle side though.

How do I remove the axle from a YoYoJam Yo-Yo?
If you are changing the axle, use a pair of pliers with something soft, like a rubber band, wrapped around the axle. Turn counter clockwise and the axle will unscrew off.

My yoyo doesn't screw tightly anymore, how can I fix it?
If your axle is worn from a lot of screwing and unscrewing of your yoyo, you can use Lock-Tite, available at most department stores, to solve that problem. You may also order another axle from the YoYoJam sales department.

How do I make my YoYoJam yoyo return?
There are different skill levels that each yoyo is optimal at. The different response systems are also customizable for each yoyo player. By closing and opening the gap, that should give you the response you need. If you need more response use YoYoJAM Thick Lubricant for the best results. Place it directly on the bearing. Add a drop or two until you can get the yoyo to return.

How do I clean my YoYoJam yoyo?
Many of the YoYoJam models have metal rings. They do eventually tarnish and cleaning them will make them look brand new again. You can use any kind of non-acetone metal polish cleaner, available at most department stores.

How do I clean my YoYoJam yoyo bearing?
Put a small drop of YoYoJAM Thin Lube on one side of the bearing and Once completely dry, it will spin longer but will also be less responsive.

How often should I replace the string?
Often!! Some members of our pro team will replace their string every hour when putting on a show or demonstration. The harder you throw your yoyo, the more quickly the string wears. As the string becomes worn, it loses it "springiness" and your yoyo becomes harder to control. If your string becomes dirty or knotted, it's definitely time to replace the string.

How do I replace the string?
Let your yoyo hang at the bottom of the string. Spin the yoyo counterclockwise to loosen the string. When the loop around the axle opens wide enough, slip the string off of the yoyo. Take your new string, and open a loop at the end, which is wide enough to slip onto your yoyo.

What's the right length?
Let the yoyo hang freely to the ground. At your belly button height, tie a loop in the string and then cut off the extra string. Now spin the yoyo clockwise to tighten the string... experience will tell you how much. When the yoyo is tight enough to wind up, give the yoyo a couple of hard throws, followed by a few loops. Your new string should be ready to play.